FAQ
Frequently Asked Questions

We Look Forward to Partnering With You

We look forward to partnering with you to keep your home healthy and clean. If you have a question about something you don’t see covered in our FAQ.

Still Have Questions? Our Staff Would be Happy to Assist You.

We proudly serve Cornwall, SD&G, Brockville, Moose creek, ChesterVille. If you’re unsure whether we cover your location, feel free to contact us directly!

Not necessarily! As long as we have access to the areas being serviced (e.g., windows, gutters, exterior), you don’t need to be home. We’ll notify you before and after the job is completed.

Yes, when done professionally. We assess every surface and use the appropriate pressure levels soft washing for delicate areas and higher pressure for tough stains

We observe the following holidays:

New Year’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Christmas Day

If a routine cleaning falls on one of these holidays, we will contact you in advance to reschedule your cleaning. We work on many federal holidays. Unless you cancel service, you can expect us to arrive as scheduled, if your cleaning date falls on any holiday except those stated above.

If weather conditions make it unsafe or ineffective to proceed, we’ll promptly reschedule your appointment at no extra cost.

We use top-grade commercial tools and eco-friendly cleaning solutions that are safe for your home, family, pets, and plants.

You can call/text us, fill out our online booking form, or message us on Sparkle Shine. We make it quick and easy!

We accept cash,E-transfer and cheque